What type of glass is included?
1 August, 2025
All railings come with 8.76 mm laminated safety glass. You can choose between clear, frosted (opal) or grey-tinted options.
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The offer is valid for 30 days and you are during this period protected from any price changes.
1 August, 2025
All railings come with 8.76 mm laminated safety glass. You can choose between clear, frosted (opal) or grey-tinted options.
1 August, 2025
Absolutely. Alu Modern is suitable for both interior and exterior staircases.
1 August, 2025
Yes. The kit includes glass panels, posts, fixings, screws and detailed installation guides.
1 August, 2025
Yes – it’s a DIY-friendly kit with clear instructions and pre-drilled parts. No welding or specialist tools are needed.
31 July, 2025
Before you install your railing, it’s important that you: Clean the rubber of the clamps and the glass surface with acetone. If some time has passed since installation and you’ve cleaned as above, you may Tighten the screws in the clamps. If the glass panels still slide, then Check that the mounting screws are securely […]
31 July, 2025
At Balustradedesign, you’ll receive a unique assembly instruction tailored to your railing, so please provide your order number and item number for the parts you’re missing or are incorrect and contact our customer service.
31 July, 2025
Contact our customer service and provide all the details as well as explain the problems with the product.
31 July, 2025
Take photos of the damages, fill in the products number, and contact our customer service.
31 July, 2025
Email: info@balustradedesign.co.uk with your order number and describe what’s missing.
31 July, 2025
Note it on the delivery note, take photos before opening, and report any issues via our complaint form.