Please contact us as soon as possible if you need to change or cancel an order. As many products are made to measure, production may begin soon after you order. The sooner you contact us, the more changes may be possible. If production has not started, measurements, colours, quantities or other options can often be changed.
If production has already begun, your options may be limited, since the materials and production process have already been tailored to your order. Therefore, please check your order confirmation as soon as you receive it, and contact us with your order number and details of what you’d like to change if anything is incorrect.
