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How will my order be delivered or collected?

Your order can be delivered to the address provided or directly to a building site. For larger deliveries containing glass and posts, someone must be available to receive, sign for and inspect the goods, and the site must be accessible to the delivery vehicle. Glass is packed in protective wooden crates or other robust packaging, with posts and fittings grouped and labelled for easier handling.

Check the packaging on arrival and record any visible damage immediately. If collecting from a carrier’s depot, inspect the goods before leaving. If your project is not ready, delivery may sometimes be arranged for a later date – contact us when placing your order.

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