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I can't find my invoice – what should I do?

The invoice is normally sent by email when your order leaves our production facility. If you can't find it, first check your spam folder and other folders in your inbox, as automated emails sometimes end up there. The invoice is sent to the email address provided in the order.

If you still haven't received the invoice, please contact us and we'll check our records and send you a new copy. Please have your order number handy so we can find the correct order and invoice more quickly. Also, please make sure the email address in the order confirmation is correct, since the invoice will be sent there.

Can't find the answer to your question?

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